Customer Charters
We want to provide a high standard of service. The following Customer Service Charters explain what you can expect from us and how we can help you to make the most from our services.
I want to make a complaint (pdf, 60kb)
Car Parking and Facilities Management (pdf, 64kb)
Customer Services (pdf, 612kb)
Electoral services (pdf, 61kb)
Emergency Planning (pdf, 95kb)
Engineering Services (pdf, 70kb)
Leisure Services and Community Grants (pdf, 67kb)
Policy & Communications (pdf, 47kb)
Purchasing Goods and Services (pdf, 62kb)
Public Health and Crime & Disorder (pdf, 67kb)
Safe Food & Safe Workplaces (pdf, 65kb)
Street Scene (pdf, 63kb) (incl grafitti & abandoned vehicles)
Waste and Commercial Services (pdf, 63kb)




